Confirm of the reservation
Please note that your reservation is only valid after receipt of a written reservation confirmation and a deposit to our address
Arrival and departure
Your room will be ready for you on the day of arrival starting at 2:00 pm (or earlier as available). If you plan on arriving after 6:00 pm, please give us a call. On the day of departure, we ask you to check out by 10:00 am.
Means of payment
You can pay with your Bancomat and Debit card (VISA, CARTA SI, MASTERCARD) as well as in cash.
Terms for booking cancellations
If the reservation was accompanied by a deposit, your deposit will be refunded up to 15 days before arrival in case of cancellation. In case of a cancellation 15-8 days before arrival the 50% of the deposit will be withheld. In case of a cancellation after this date, the deposit will be withheld as a fee.
Animals
Pets are allowed upon request. We ask for your understanding that our four-legged friends do not have access to the dining room. We also inform you that any damage to things and / or people is the responsibility of the owner of the animal. We reserve the right to bill you for any final cleaning required upon your departure.
Internet
If you want to connect to internet, you can access to the wi-fi of the house, free of charge and available in the common areas and in the rooms. We ask for your understanding that we cannot guarantee 100% availability of the internet due to the special location in the mountains.
Smokers
In accordance with the law, the entire building is a non-smoker zone.